Legal & Policies

Terms and conditions

LEGAL INFORMATION & POLICIES

Corelab Supplies Ltd
Trading as: CoreLabs Peptides
Registered in England & Wales

Company Number: 16947614

Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: info@corelabsupplies.co.uk

1. Terms & Conditions of Sale

These Terms and Conditions govern the sale of all products supplied by Corelab Supplies Ltd (“we”, “us”, “our”).

By accessing this website and placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms and all policies referenced herein.

If you do not agree with these Terms, you must not use this website or purchase products from us.

We reserve the right to amend these Terms at any time. The version in force at the time of order will apply to that purchase.

2. Research Use Only – Mandatory Notice

All products sold by Corelab Supplies Ltd are supplied strictly for laboratory research purposes only.

Products are NOT intended for:

  • Human consumption
  • Veterinary use
  • Diagnostic use
  • Therapeutic or medical use
  • Cosmetic use
  • Food or drug use

Products have not been evaluated, approved, licensed, or registered by the MHRA, FDA, EMA, or any other regulatory authority.

By placing an order, you confirm that:

  • You are at least 18 years of age
  • You are purchasing for lawful laboratory research purposes only
  • You will not use the products for human or animal application
  • You will comply with all applicable local, national, and international laws
  • You will not resell, relabel, redistribute, or misrepresent the products

We reserve the right to refuse or cancel any order where we reasonably suspect misuse or non-compliant intent.

3. Customer Responsibility

The purchaser assumes full responsibility for:

  • Proper handling and storage
  • Safe laboratory use
  • Regulatory compliance
  • Risk assessment and hazard management
  • Lawful disposal

Products must only be handled by appropriately trained professionals in controlled laboratory environments.

Corelab Supplies Ltd accepts no responsibility for misuse, improper handling, or unlawful application of products.

4. Product Information & No Medical Advice

All information provided on this website is for scientific and educational reference only.

Nothing on this website constitutes:

  • Medical advice
  • Clinical advice
  • Veterinary advice
  • Treatment guidance
  • Dosing instruction

Customers must rely on their own independent research and professional expertise.

5. Orders & Acceptance

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Refuse any order at our discretion
  • Cancel orders where misuse is suspected
  • Limit quantities
  • Correct pricing errors

A contract is formed only once dispatch confirmation is issued.

6. Pricing & Payment

All prices are displayed in GBP and include VAT where applicable.

Payments are processed securely via third-party payment providers (e.g., Stripe).

We do not store or process payment card details.

Orders will not be dispatched until payment has cleared.

7. Shipping Policy

Orders are typically dispatched within 1–2 business days following payment confirmation.

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs inspections
  • Force majeure events
  • Circumstances beyond our reasonable control

Risk of loss or damage passes to the customer upon transfer of goods to the carrier.

8. Refunds & Returns

Due to the nature of laboratory research materials and product stability considerations:

  • Opened or used items cannot be returned
  • Returns are not accepted once products have left our control

Refunds or replacements will only be considered where:

  • An incorrect item was supplied, or
  • The product was damaged during transit

Claims must be submitted within 48 hours of delivery and must include photographic evidence.

Shipping costs are non-refundable.

Nothing in this section affects statutory rights under applicable UK law.

9. Limitation of Liability

To the fullest extent permitted by law:

Corelab Supplies Ltd shall not be liable for any:

  • Direct
  • Indirect
  • Incidental
  • Consequential
  • Special
  • Economic loss

arising from the use, misuse, inability to use, or results obtained from any product supplied.

All products are supplied “as is” without warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

10. Indemnification

The purchaser agrees to indemnify and hold harmless Corelab Supplies Ltd, its directors, officers, employees, and agents against all claims, liabilities, damages, costs, and expenses (including legal fees) arising from:

  • Misuse of products
  • Regulatory breaches
  • Unlawful application
  • Improper storage or handling

11. Intellectual Property

All website content, branding, logos, product images, and written materials are the intellectual property of Corelab Supplies Ltd and may not be reproduced or distributed without prior written consent.

12. Privacy Policy (UK GDPR Compliance)

Corelab Supplies Ltd processes personal data in accordance with:

  • UK GDPR
  • Data Protection Act 2018

Data We Collect

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction details
  • IP address and usage data

Legal Basis for Processing

We process personal data under:

  • Contractual necessity (order fulfilment)
  • Legal obligation (tax and accounting compliance)
  • Legitimate interests (fraud prevention and website security)

How We Use Data

  • Process and fulfil orders
  • Customer service communication
  • Fraud prevention
  • Regulatory compliance
  • Website performance and security

We do not sell personal data.

Data may be shared with:

  • Payment processors
  • Courier services
  • IT service providers
  • Regulatory authorities where legally required

Data Retention

Financial and transactional records are retained for a minimum of 6 years in accordance with UK tax law.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with the ICO

Privacy enquiries: enquiries@corelabsupplies.co.uk

ICO: www.ico.org.uk

13. Cookie Policy

This website uses cookies in accordance with UK PECR regulations.

Non-essential cookies are only activated after user consent via our cookie banner.

For detailed information, please refer to our separate Cookie Policy.

14. Governing Law

These Terms and Policies are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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